Client Service Associate

3 days ago


Surat, Gujarat, India beBeeClientService Full time ₹ 32,00,000 - ₹ 40,00,000

Job Title: Client Service Associate

About the Role:

We are seeking a highly skilled and customer-focused professional to join our team as a Client Service Associate.

  • Ensure exceptional client satisfaction through prompt and effective communication, addressing all inquiries and concerns in a timely manner.
  • Manage client relationships by providing tailored support via phone, email, online platforms, or in-person interactions.
  • Maintain accurate records of client interactions and escalate complex issues to relevant teams for swift resolution.
  • Offer technical guidance to clients on our products and services, empowering them to make informed decisions.
  • Proactively address potential client service concerns and collaborate with colleagues to resolve complex matters efficiently.
  • Foster long-term partnerships by maintaining regular check-ins and follow-ups, ensuring seamless experiences for our valued clients.
  • Analyze client feedback to identify areas for improvement and contribute to enhancing our product offerings.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical abilities
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in Microsoft Office Suite
  • Experience in customer-facing roles, preferably in the education industry

What We Offer:

  • A dynamic work environment with opportunities for growth and development
  • A competitive compensation package
  • Ongoing training and support to enhance your skills and expertise
  • A collaborative team atmosphere

Join Our Team:



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