Voice Process Associate

7 hours ago

Pune, Maharashtra, India beBeeCareer Full time

Job Title: Voice Process Associate

We are seeking a skilled and enthusiastic individual to join our team as a Voice Process Associate.

This role involves handling customer inquiries, resolving issues, and providing exceptional service via phone or digital channels.

To succeed in this position, you must possess excellent communication skills, be adaptable, and thrive in a fast-paced environment.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues effectively
  • Provide product information and make recommendations
  • Meet or exceed performance metrics and productivity standards

Required Skills and Qualifications:

  • Bachelor's degree in any field
  • Excellent verbal and written communication skills
  • Ability to work in a team environment
  • Adaptability and flexibility
  • Basic computer skills

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career advancement and growth
  • Comprehensive training program
  • Supportive team environment

What We Offer:

We provide a dynamic and supportive work environment that encourages growth, learning, and collaboration. Our team is dedicated to delivering exceptional results and making a positive impact on our customers' lives.

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