Account Growth Strategist
3 weeks ago
Lifesight Technologies Pvt Ltd is seeking a proactive and results-driven Account Growth Manager to drive revenue growth within our existing customer base. In this role, you will be responsible for identifying upsell and cross-sell opportunities, working closely with clients to understand their needs, and developing strategic account plans to ensure maximum value from our SaaS products.
Key Responsibilities- Develop and implement account growth strategies to increase customer lifetime value
- Collaborate with clients to understand their business goals and align our solution to meet their needs
- Identify and execute upsell and cross-sell opportunities to expand the use of our SaaS solutions within existing accounts
- Regularly check-in with clients to assist in strategically planning client goals with Lifesight products/solutions, analyze account performance metrics, and implement optimization strategies to enhance client success
- Act as a client advocate within the company, ensuring that client feedback is considered and aligned in product development and improvement
- 3-5 years of relevant work experience in a client-facing account management role within a technology, digital publisher, or media agency environment
- Experience with programmatic and/or social media ad platforms or ad servers will be essential to succeed in this role
- Experience in developing a procedural framework or workflow
- Familiarity with industry trends and market conditions
- An interest in data & analytics products and solutions
- Strong organizational/time management skills and the ability to manage multiple accounts and associated tasks simultaneously
- A Bachelor's degree in a business, marketing, technology, or scientific discipline preferred
- Advanced Excel Skills - highly numerate with a good eye for numbers and detail
- Cultural awareness and an appreciation of diversity
- Problem-solving skills & the ability to identify inefficiencies & implement solutions
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