Sales and Relationship Management Specialist

1 day ago

Kottayam, Kerala, India beBeeBusiness Full time ₹ 8,00,000 - ₹ 12,00,000
Key Account Manager

Job Description:

The ideal candidate for this role is an excellent communicator who can listen as well as persuade. Experience in reservations, real estate, or tele-sales gives you an edge.

  • Judgment Sharp Enough: Knowing who's just browsing and who's ready to buy.
  • Organized and Proactive: Always on top of the details.
  • Can-Do Attitude: Making every conversation count.

Role Overview:

As a Key Account Manager, you will be responsible for managing existing client relationships and identifying new business opportunities. You will work closely with the sales team to develop and implement effective sales strategies that meet our clients' needs.

Responsibilities:

  • Be the first friendly, knowledgeable voice that prospects hear.
  • Turn marketed leads into meaningful conversations and schedule walkthroughs that matter.
  • Develop a thorough understanding of our products and services and clearly explain them to prospects.
  • Proactive in answering all inbound calls, work on enquiries via form submissions from client's end with the minimum possible time.
  • Strong presence of mind and decisiveness in qualifying the leads and also influence customers to choose coworking solutions.
  • Address potential client questions, manage follow-up calls, and proactively nurture leads.
  • Identify business prospects and assign them to sales team immediately for further coordination while ensuring proper lead qualification.
  • Adapt quickly to process changes and maintain smooth workflow.
  • Ensure proper CRM management with complete accuracy and hygiene.
  • Suggest improvements to marketing team.
  • Know when to nudge and when to wait, converting only warm and hot leads for sales. Keep CRM clean and calls unmissed, if someone reaches out, they hear back from you, in time.
  • Follow up like a pro, bringing hesitant prospects closer to 'yes.'
  • Prepare smart sales reports and spot ways to make our process sharper.

What We Offer:

A competitive salary package, excellent benefits, and the opportunity to work with a dynamic team.

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