Enterprise Messaging Platform Administrator

2 weeks ago


Vizag, Andhra Pradesh, India beBeeAdministrator Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title: Enterprise Messaging Platform Administrator

At our organization, we are seeking a highly skilled and experienced professional to lead the administration and optimization of enterprise messaging platforms. The ideal candidate will oversee the management of Google Workspace, Microsoft 365, Staffbase, Twilio, and SendGrid, ensuring compliance, security, and operational excellence.

Key Responsibilities:
  • Configure and manage Gmail/Outlook settings, directories, and security policies to maintain a secure and efficient environment.
  • Oversee Staffbase workflows, governance, and integrations to ensure seamless communication with employees.
  • Manage SendGrid/Twilio-based communication systems to streamline internal and external communications.
  • Develop and implement compliance standards, audit readiness, and documentation processes to ensure regulatory adherence.
  • Create SOPs, escalation matrices, and runbooks to standardize incident resolution and RCA documentation.
Requirements:
  • 7+ years of experience administering Google Workspace & M365.
  • Strong expertise in security, SPF/DKIM/DMARC, and MDM controls.
  • Hands-on experience with Staffbase, Twilio, and SendGrid APIs.
  • Knowledge of compliance standards (SOC2, ISO, ITGC).
  • Excellent documentation and vendor management skills.

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