Business Debt Recovery Specialist

6 days ago

Indore Mumbai Cochin Kochi Ernakulam, India beBeeDebt Full time
Collections Executive Job Description

Our organization is seeking a highly skilled and experienced Collections Executive to join our team. The ideal candidate will have a proven track record of successfully managing accounts, developing repayment plans, and implementing effective debt collection techniques.

Job Responsibilities:
  1. Account Supervision: Closely monitor Member accounts with overdue payments, identifying unresolved debts by reviewing account histories, analyzing payment patterns, and tracking delinquent accounts.
  2. Development of Repayment Plans: Create tailored repayment plans for each Member's financial situation, ensuring clear, achievable, and agreed-upon repayment terms while helping Members settle outstanding dues in a structured manner.
  3. Regular Follow-Up on Overdue Accounts: Proactively follow up with Members who have overdue payments, ensuring consistent communication and reminding them of their obligations through phone calls, emails, and letters.
  4. Monitoring Monthly Payments: Oversee the timely and accurate processing of all monthly payments from OD Members, keeping track of payments due and addressing any discrepancies in a prompt and efficient manner.
  5. Implementing Effective Collection Techniques: Research and implement effective debt collection techniques that comply with legal requirements and company policies, maximizing recovery while maintaining positive customer relationships.
  6. Handling Member Queries: Respond to all Member account queries promptly and professionally, addressing concerns regarding balances, payment schedules, or disputes.
  7. Target Orientation: Maintain a target-oriented approach by consistently meeting or exceeding debt recovery goals, requiring strong time management skills and tracking individual and team performance.

The successful Collections Executive will possess excellent communication, analytical, and problem-solving skills, with the ability to work in a fast-paced environment. If you are a results-driven professional with a passion for collections, we encourage you to apply for this exciting opportunity.

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