
Technical Support Specialist
2 weeks ago
Key Production Support Role
Job SummaryWe seek an experienced technical professional to fill the position of Production Support Analyst, providing critical support services directly to our business users.
- Strong skills in SQL, Unix, VB, Powerquery, and Python programming languages are essential.
- Familiarity with monitoring and job scheduling tools such as Control-M is required.
- Candidates should have a solid understanding of basic support processes, including incident management.
- Knowledge of ServiceNow or similar support platforms is preferred.
The ideal candidate will possess high accountability standards, excellent written and oral communication skills, and be self-driven.
Flexible work arrangements, including shifts in India (07:30 to 16:30 IST) or UK time zones, may be considered.
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