International Voice Support Specialist

Role OverviewWe are seeking a skilled Voice Support Specialist to join our organization. As a Voice Support Specialist, you will be responsible for providing exceptional support to learners through proactive onboarding and red-alert engagement.Key Responsibilities:Proactive Onboarding: Welcome new learners with a personalized call within 48 hours to guide...

Looking for a career in technical support? We are hiring Technical Support Specialists to join our team!About the JobProvide technical assistance to clients through various channels.Troubleshoot and resolve technical issues related to software applications, hardware devices, and network connectivity.Maintain accurate records of customer interactions using...

Customer Service Representative Job Description\At our company, we are seeking a highly skilled and experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service through various communication channels.\Key Responsibilities:\Handle inbound and outbound customer calls in Korean...

Unlock your potential in a fast-paced Voice Network Operations Center and Technical Assistance role.Drive business success by managing voice/telecom networks, troubleshooting VoIP services, and collaborating with global vendors and carriers.Deliver end-to-end support for telecom services from issue creation to resolution, including Hosted PBX, SIP Trunking,...

Job Title: IT Support SpecialistAbout the Role:We are seeking a skilled IT Support Specialist to join our team. The successful candidate will be responsible for providing high-quality technical support to our business users, collaborating with internal teams to resolve incidents and performing tasks that require strong technical skills and excellent...

Job Title: Senior Voice EngineerWe are seeking an experienced voice engineer to join our team. The ideal candidate will have extensive experience in supporting Cisco UCCE, UCCX, and PCCE solutions.Key Responsibilities:Supporting experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party call recording platforms.Advanced knowledge of Cisco ICM/CCMP/CVP/CUIC...

Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to provide exceptional service to our international customers. The ideal candidate should be highly motivated and passionate about delivering outstanding customer experiences.The role requires excellent communication skills, the ability to work in a fast-paced environment, strong...

Quality Assurance SpecialistAbout the Role:We are seeking a skilled Quality Assurance Specialist to join our team. As a key member of our quality assurance group, you will play a crucial role in ensuring that our international voice operations meet the highest standards.You should have at least 1-2 years of experience in quality assurance with a strong...

We are currently hiring for a skilled communicator fluent in multiple languages to join our client's help desk team.As an Associate – Technical Support, you'll be the first point of contact for users across global regions, handling technical support related to mobile devices and services through calls, emails, and chats.Key Responsibilities:Provide...

Job Title: Voice Process Operations ManagerWe are seeking a seasoned Operations Director to lead voice-based BPO teams. You'll oversee daily delivery, manage performance metrics (AHT, CSAT, FCR, SLA), and drive process improvements while ensuring client satisfaction and compliance.Key Responsibilities:Lead voice operations across multiple...