Relationship Development Specialist
6 days ago
**Key Responsibilities:**
Customer Engagement: Foster strong relationships with customers to provide personalized solutions and recommendations for home loan products. Regularly interact with customers through group meetings, site promotions, in-office meetings, and presentations.
Customer Service: Ensure high-quality customer service by responding to customer inquiries, resolving issues, and providing support.
Marketing and Branding: Spearhead marketing and branding activities in the catchment area to promote the company's services and products.
Documentation: Maintain accurate and up-to-date documentation of customer interactions, sales, and marketing activities.
Requirements:
- High customer service and conversion orientation
- Excellent selling and persuasion skills
- Good communication skills
- Computer literate with proficiency in Word, Excel, email, and web-based systems
- Pleasant and well-groomed personality
- Minimum 1 year of experience in selling loans, preferably home loans
- Earning incentives in the current organization
- Desirable skills: regional language and Hindi
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