
Luxury Hotel Manager
4 days ago
Corporate Housekeeping Position
We are seeking a highly skilled and experienced professional to lead our housekeeping operations across all Quorum properties.
The successful candidate will be responsible for developing, implementing, and maintaining the highest standards of cleanliness, presentation, and maintenance. This role involves creating and monitoring housekeeping procedures, conducting detailed audits, and ensuring consistent brand compliance across locations.
Key Responsibilities:
- Develop and implement effective housekeeping policies, procedures, and checklists across all properties.
- Conduct regular property inspections, including detailed snag lists for guest spaces, back-of-house, and public areas.
- Advise and guide Unit Facility Managers on best practices, process flows, resource allocation, and vendor management.
- Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans.
- Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections.
- Analyse member and guest feedback related to housekeeping and initiate corrective measures.
- Provide regular reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores.
Required Skills and Qualifications:
- Proven expertise in managing housekeeping operations in luxury hotels or premium lifestyle clubs.
- Strong eye for detail, with the ability to identify and resolve discrepancies in upkeep and maintenance.
- Excellent leadership and coaching skills to influence and guide unit-level teams.
- Proficiency in snag list creation and follow-up tracking tools.
- Strong coordination skills across multiple properties, with the ability to prioritise tasks effectively.
- Knowledge of sustainable cleaning solutions and modern housekeeping technology.
Benefits:
This is an excellent opportunity for a motivated and experienced housekeeping professional to take their career to the next level. If you have a passion for delivering exceptional results and a commitment to excellence, we encourage you to apply.
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