Customer Relationship Manager

5 days ago

Chennai, Tamil Nadu, India beBeeCustomerRelationshipManager Full time ₹ 4,00,000 - ₹ 8,00,000
Job Title">

The primary function of this role is to manage customer relationships and ensure that our value proposition is effectively communicated by utilizing industry best practices in Business Process Management (BPM) and Enterprise Content Management (ECM). We work closely with the CRM team and Delivery Head to achieve business goals and objectives.

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As a key point of contact between the Customer and Newgen, you will be responsible for ensuring seamless communication and collaboration. This includes working closely with the delivery teams to meet project deadlines and deliver high-quality results.

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Key Responsibilities:

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  • Manage customer relationships to ensure long-term loyalty and satisfaction.">
  • Communicate the company's value proposition to customers through effective relationship management.">
  • Collaborate with internal stakeholders to ensure smooth project execution and delivery.">
  • Provide excellent customer service to ensure high levels of customer satisfaction.">
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Requirements:

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To be successful in this role, you will need:

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  • Strong communication and interpersonal skills.">
  • Excellent customer service skills.">
  • Ability to work in a fast-paced environment and prioritize multiple tasks.">
  • Strong problem-solving skills and ability to think critically.">
  • Proficiency in Microsoft Office Suite and other relevant software applications.">
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Benefits:

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As an employee of Newgen, you can expect:

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  • ">
  • A competitive salary and benefits package.">
  • Opportunities for career growth and professional development.">
  • A dynamic and supportive work environment.">
  • Access to cutting-edge technology and tools.">
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