
Sales Operations Lead
3 days ago
Job Overview:
The Sales Operations Lead plays a pivotal role in streamlining daily sales operations, maintaining high productivity levels, and ensuring accurate execution of sales initiatives.
Main Responsibilities:
- Coordinate daily with dealers, vendors, and the sales team for operational requirements.
- Follow up on renewals and new acquisitions, ensuring timely order processing in the CRM.
- Manage subscriptions for prominent publications.
- Manage complaints and resolution.
- Oversee procurement and distribution of promotional materials and related items.
- Manage backend team productivity, salary processing, and invoice management.
- Implement orders as per guidelines.
- Maintain accurate MIS tracking and prepare timely reports for management.
- Support other operational functions as required by the sales team.
Required Skills & Qualifications:
- Bachelor's degree in business administration, Operations, or a related field.
- Minimum 6 years relevant experience in direct sales processes operations.
- Experience in sales operations, coordination, or backend support roles.
- Proficiency in CRM systems and MS Office Suite (Excel, Word, PowerPoint).
- Experience in SAP and Salesforce.
- Proficiency in English is mandatory.
- Strong coordination, communication, and follow-up skills.
- Ability to multitask and work under tight deadlines.
- Attention to detail and a problem-solving mindset.
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