Jira Support Specialist

7 days ago


Nashik, Maharashtra, India beBeeJira Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: Jira Support Specialist

About the Role:

We are seeking a skilled and experienced Jira support specialist to join our team. As a critical member of our technical support group, you will provide expert-level assistance during P1 incidents.

Your key responsibilities will include:

  • Providing critical technical support during high-priority incidents
  • Troubleshooting complex issues and resolving project-specific blockers
  • Evaluating third-party Atlassian Marketplace plugins for optimal integration and functionality
  • Designing, modifying, and optimizing Jira workflows and screens
  • Conducting in-depth analysis and documentation of existing functionalities
  • Facilitating effective knowledge sharing and collaboration with internal and external stakeholders
Requirements:

To be successful in this role, you will need:

  • Extensive experience in Atlassian tool administration, including JIRA and Confluence
  • Excellent problem-solving skills and a solutions-oriented mindset
  • Ability to work independently and as part of a team
  • Strong communication and interpersonal skills
  • Proficiency in English language

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.


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