
Operational Excellence Manager
16 hours ago
This is a challenging opportunity to oversee day-to-day operations within the Audit & Assurance Department.
The ideal candidate will have strong leadership skills to mentor project leaders, manage client expectations, and drive operational efficiency.
This role demands strong analytical thinking and problem-solving abilities to ensure timely client communication, quality review of work, team discipline, and knowledge transfer.
- Responsibilities:
- Ensure daily client communication on project status and timely reporting.
- Review team outputs (workings, audit reports, and certifications) and maintain structured review documentation.
- Track and consolidate daily work submissions from project leaders.
- Facilitate learning initiatives and conduct knowledge-sharing sessions.
- Conduct daily team huddles and periodic meetings with DH/ADH.
- Cascade training received from ADH/senior management to project leaders.
- Guide team members to achieve performance benchmarks and maximize their output.
- Maintain discipline and professional conduct at client premises.
- Prepare and present project observations to senior management monthly.
- Identify and groom potential leaders across different projects.
- Create internal project backups regularly to ensure smooth handovers.
This position requires a strong understanding of audit & assurance standards and processes. The ideal candidate should have expertise in reviewing and analyzing audit work papers, knowledge of MIS reporting, compliance requirements, and documentation. Proficiency in MS Office tools (Excel, PowerPoint, Word) is also necessary.
In addition to technical skills, this role demands excellent leadership and team management abilities, as well as strong analytical thinking and problem-solving skills. Time management and prioritization are crucial in this role, along with mentoring and coaching capabilities to develop future leaders. Discipline, integrity, and a client-focused mindset are essential qualities for success in this position.
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