IT Operations Excellence Manager

1 day ago


Bengaluru, Karnataka, India beBeeItil Full time ₹ 20,00,000 - ₹ 30,00,000
Job Opportunity:
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We are seeking an experienced professional to oversee and enhance IT service operations, ensuring the delivery of high-quality IT support aligned with business objectives. The ideal candidate will manage daily operational activities, lead the support team, and implement best practices to improve efficiency and service quality.

Job Description

This is a permanent position that requires a strong background in IT operations management, service delivery, or support roles. The successful candidate will be responsible for managing the IT operations support team to deliver timely and effective resolution of incidents and service requests.

Required Skills and Qualifications
  • ITIL Foundation certification is mandatory; ITIL Intermediate or Expert certification preferred.
  • 10+ years of experience in IT operations management, service delivery, or support roles.
  • Strong knowledge and hands-on experience with ITIL service management practices.
  • Experience managing teams and driving operational excellence.
Benefits

This role offers a competitive salary based on experience and qualifications, as well as opportunities for career growth and development. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.



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