International Customer Support Associate

22 hours ago


Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 2,16,000 - ₹ 3,60,000
Customer Support Role

We are seeking a skilled and dedicated individual to join our team as a customer support representative. This role involves providing top-notch service to international customers via voice interactions, handling and resolving customer queries efficiently, and working in rotational night shifts. Key responsibilities include:

• Providing voice-based support to international customers
• Handling and resolving customer queries effectively and efficiently
• Comfortable working in rotational night shifts including night shifts
• Adhering to process requirements and achieving performance targets
• Excellent English communication skills (verbal and written)

Key qualifications for this role include:

• 1-2 years of experience in customer-facing roles
• Higher Secondary or equivalent education
• Excellent English language skills (spoken and written)
• Ability to work in a fast-paced environment with multiple priorities

Benefits of this role include:

• Lucrative performance-based incentives
• Medical insurance coverage
• Cab facility provided for convenient travel
• Travel allowance included
• Work-life balance with 2 rotational weekly offs
• Joining bonus of Rs. 10,000 if joined before August 13th

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