
Quality Assurance Manager
2 days ago
About this Role:
We are seeking an experienced and strategic Lead QA Engineer to lead quality assurance for a major product or multiple concurrent projects.
This role involves managing multiple QA teams, ensuring efficient resource utilisation, and driving the adoption of advanced Test Automation frameworks and tools. You will be the primary point of contact for all QA aspects, risks, and strategies, contributing to cross-functional strategic planning and decision-making.
Key Responsibilities:
Core QA Activity- Oversee the execution of all types of testing (functional, regression, performance, security, integration) across multiple projects and be hands-on in executing all kinds of testing.
- Define defect management workflows and standards in JIRA.
- Analyse defect trends and root causes to implement preventive measures.
- Ensure high-quality defect reporting and resolution across teams.
- Hands-on test automation (Playwright/Selenium), creating automation frameworks, and working with the team to ensure the test automation suite is maintained throughout.
- Emphasise the importance of test automation and CI/CD adoption.
- Promote efficient use of JIRA, X-Ray, and CI/CD tools.
- Ensure strong Test Automation coverage.
- Include robust CI/CD integration and comprehensive JIRA/X-Ray usage.
- Drive the adoption of advanced Test Automation frameworks and tools across teams.
- Full ownership of QA for a major product or multiple concurrent projects.
- Lead and manage multiple QA teams, ensuring efficient resource utilisation.
- Mentor other leads and senior QAs/Associate Lead QAs and Senior QAs.
- Act as a primary point of contact for all QA aspects, risks, and strategies.
- Contribute to cross-functional strategic planning and decision-making.
- Strategic planning and execution of QA initiatives across multiple teams.
- Define and evolve the overarching QA strategy for their domain.
- Define and implement organisational-level QA standards and best practices.
- Review and refine estimates for accuracy.
- Refine estimation models and establish review governance.
- Conduct high-level strategic reviews of test plans, automation architectures, and quality reports.
- Represent QA in high-level project and release planning meetings.
- Facilitate communication between QA teams and other departments.
- Present quality metrics and insights to senior management and stakeholders.
- Foster a culture of quality within the organisation.
- Champion Agile quality practices across teams and at a broader organisational level.
- Establish quality metrics and reporting mechanisms using JIRA and X-Ray.
- Provide insights into Test Automation effectiveness and CI/CD health.
- Drive initiatives for continuous improvement in testing processes and tools.
- Lead the implementation of new QA methodologies and best practices.
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