
Enterprise Implementation Specialist
2 weeks ago
Job Overview: As a key member of our Delivery Team, you will lead the successful deployment of our unique and highly configurable solution for clients and partners.
This role is critical to ensuring high-quality, timely project delivery with a strong emphasis on customer satisfaction, efficiency, and long-term scalability.
Key Responsibilities- Strategic Leadership: Lead and manage end-to-end implementation of functional workstreams, serving as a product and domain expert.
- Solution Design Ownership: Facilitate design phase by sharing industry best practices, delivering product demonstrations, and developing functional design documentation.
- Advanced Configuration: Translate complex business requirements into tailored configurations within our platform. Collaborate with technical team to ensure alignment and delivery on milestones.
- Deployment Management: Develop and execute detailed deployment and cutover plans, ensuring seamless transition to production environments.
- Stakeholder Engagement: Build and maintain strong relationships with clients, internal teams, and external partners. Navigate and resolve complex stakeholder expectations.
- Clear Communication: Provide clear, concise updates to stakeholders at all levels. Communicate effectively across distributed, remote, and hybrid teams.
- Project Management: Manage enterprise-level implementations involving ERP/CRM integrations and multi-phase deliverables. Drive estimation, timeline adherence, risk mitigation, and governance.
- Executive Reporting: Present project status and KPIs to senior leadership through weekly program reviews and monthly steering committee (SteerCo) updates.
- Domain Knowledge: Strong functional knowledge of Contingent Staffing VMS, Supplier Relationship Management (SRM), Supply Chain, HRTech and/or Procurement processes(P2P).
- Technical Expertise: Minimum 5 years of experience with B2B web-based software development, deployment, and configuration, ideally within enterprise environments.
- SQL & Database Proficiency: Working experience with SQL and other relational databases for configuration and troubleshooting purposes.
- Educational Qualifications: Bachelor's degree (BS/BA) in Computer Science, Procurement, or a related discipline. Foreign equivalent degrees are acceptable.
- Program Leadership: Proven success in managing large-scale implementation programs, particularly involving ERP/CRM integrations. Strong skills in project planning, execution, timeline management, and risk handling. Experience in implementing SaaS-based products is a strong added advantage.
- Stakeholder Management: Confident in managing both internal and external stakeholders with professionalism and poise.
- Communication & Mentorship: Excellent written and verbal communication skills. Ability to mentor and guide peers and junior team members.
- Proactive & Results-Oriented: Self-motivated, detail-oriented, and committed to delivering high-quality results in fast-paced environments.
What We Offer: At our organization, we value a hands-on, solutions-focused mindset, and a strong sense of ownership. If you thrive in dynamic environments, enjoy solving complex problems, and can balance technical detail with strategic delivery—this role is for you.
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