
High Uptime Systems Specialist
5 days ago
As a Senior Reliability Engineer, you will play a key role in ensuring the high availability and reliability of our critical systems.
Key Responsibilities:
- Reliability & Performance:
- Lead efforts to maintain high uptime and responsiveness of critical services.
- Define and monitor service level indicators (SLIs), service level objectives (SLOs), and service level agreements (SLAs) to ensure business requirements are met.
- Proactively identify and resolve performance bottlenecks and system inefficiencies.
- Incident Management & Response:
- Establish and improve incident management processes and on-call rotations.
- Lead incident response and root cause analysis for high-priority outages.
- Drive post-incident reviews and ensure actionable insights are implemented.
- Automation & Tooling:
- Develop and implement automated solutions to reduce manual operational tasks.
- Enhance system observability through metrics, logging, and distributed tracing tools.
- Optimize continuous integration/continuous deployment (CI/CD) pipelines for seamless deployments.
- Collaboration:
- Partner with software engineering teams to improve the reliability of applications and infrastructure.
- Work closely with product/engineering teams to design scalable and robust systems.
- Ensure seamless integration of monitoring and alerting systems across teams.
- Leadership & Team Building:
- Manage, mentor, and grow a team of reliability engineers.
- Promote reliability best practices and foster a culture of high-quality delivery across the organization.
- Drive performance reviews, skills development, and career progression for team members.
- Capacity Planning & Cost Optimization:
- Perform capacity planning and implement autoscaling solutions to handle traffic spikes.
- Optimize infrastructure and cloud costs while maintaining reliability and performance.
- Technical Expertise:
- Experience with cloud platforms (AWS / Azure / GCP) and Kubernetes.
- Hands-on knowledge of infrastructure-as-code tools like Terraform / Helm / Ansible.
- Proficiency in Java.
- Expertise in distributed systems, databases, and load balancing.
- Monitoring & Observability:
- Proficient with tools like Prometheus, Grafana, Elastic APM, or New Relic.
- Understanding of metrics-driven approaches for system monitoring and alerting.
- Automation & CI/CD:
- Hands-on experience with CI/CD pipelines (e.g., Jenkins, Azure Pipelines etc.).
- Skilled in automation frameworks and tools for infrastructure and application deployments.
- Incident Management:
- Proven track record in handling incidents, post-mortems, and implementing solutions to prevent recurrence.
Preferred Skills
- Experience with database optimization, Kafka, or other messaging systems.
- Knowledge of autoscaling techniques.
- Previous experience in an SRE, DevOps, or infrastructure engineering leadership role.
- Understanding of compliance and security best practices in distributed systems.
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