Relationships Drive Growth

3 days ago


Nellore, Andhra Pradesh, India beBeeCustomer Full time ₹ 13,44,000 - ₹ 20,16,000

Job Role: CRM Manager

We're seeking a skilled Customer Relationship Management (CRM) professional to lead our customer loyalty and retention initiatives. As a CRM Manager, you'll be responsible for developing and implementing strategies that foster strong relationships with our customers.

Key Responsibilities:

  • Analyzing customer data to inform business decisions
  • Managing CRM software to optimize customer interactions
  • Collaborating with sales and marketing teams to drive revenue growth
  • Ensuring exceptional customer service through continuous improvement initiatives

Requirements:

  • Strong analytical skills with experience in data analysis and insights
  • Excellent communication and interpersonal skills for effective team collaboration
  • Experience in sales and market segmentation with a focus on repeat customer journeys
  • Ability to work in a fast-paced environment with multiple priorities
  • Proven ability to drive sustainable revenue streams through loyalty and retention programs

Preferred Qualifications:

  • Familiarity with CRM platforms such as WebEngage and MoEngage
  • Experience with CRM software and tools
  • Bachelor's degree in Business Administration, Marketing, or related field

Why This Role Matters:

This is an exciting opportunity to make a meaningful impact on our customer experience and drive business growth through strategic customer relationship management.



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