IT Infrastructure Team Lead

4 weeks ago


Mumbai, Maharashtra, India Pravi HR Advisory Full time

Job Title: IT Infrastructure Team Lead

Job Summary:

We are seeking an experienced IT Infrastructure Team Lead to join our team at Pravi HR Advisory. The successful candidate will be responsible for managing 24/7 data center and security operations throughout sourced service providers.

Key Responsibilities:

  • Manage data center services comprised of on-premises, colocated, hosted, and cloud-provided services.
  • Handle and respond to urgent events when they occur and manage data center vendors and partners for 24/7 operational continuity of the technology infrastructure and the services delivered over it.
  • Use metrics to drive improvements in monitoring, detection, reporting, and resolution of issues.
  • Be the service owner for incident and problem management processes related to DCDR.
  • Deliver value back to the business by meeting service level agreements and driving improvements in operational level agreements.

Requirements:

  • Good experience on implementation and day-to-day operation of DR automation tools.
  • Experience in facing and end-to-end closure of various IT-related audits.
  • Certification on Disaster Recovery.
  • Good communication skills and ability to work with management, customers, and vendors.
  • Good people skills and ability to work as part of a larger team.
  • Able to prioritize requirements and take necessary actions.
  • Understanding of matrix-based organization and delivery models.


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