IT Infrastructure Team Lead
4 weeks ago
Job Title: IT Infrastructure Team Lead
Job Summary:
We are seeking an experienced IT Infrastructure Team Lead to join our team at Pravi HR Advisory. The successful candidate will be responsible for managing 24/7 data center and security operations throughout sourced service providers.
Key Responsibilities:
- Manage data center services comprised of on-premises, colocated, hosted, and cloud-provided services.
- Handle and respond to urgent events when they occur and manage data center vendors and partners for 24/7 operational continuity of the technology infrastructure and the services delivered over it.
- Use metrics to drive improvements in monitoring, detection, reporting, and resolution of issues.
- Be the service owner for incident and problem management processes related to DCDR.
- Deliver value back to the business by meeting service level agreements and driving improvements in operational level agreements.
Requirements:
- Good experience on implementation and day-to-day operation of DR automation tools.
- Experience in facing and end-to-end closure of various IT-related audits.
- Certification on Disaster Recovery.
- Good communication skills and ability to work with management, customers, and vendors.
- Good people skills and ability to work as part of a larger team.
- Able to prioritize requirements and take necessary actions.
- Understanding of matrix-based organization and delivery models.
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