IT Infrastructure Technical Lead
4 weeks ago
Roquette is a global leader in plant-based ingredients and pharmaceutical excipients. We're seeking a skilled IT Infrastructure Technical Lead to join our team.
About the Role:
The IT Infrastructure Technical Lead will be responsible for administering business and core IT solutions, ensuring high availability and performance. They will diagnose and correct complex issues, define and implement new processes, and contribute to long-term IT plans and roadmaps.
Key Responsibilities:
- Proactively monitor and maintain IT resources to prevent service failures or degraded response times.
- Diagnose and correct complex issues escalated by incident level 2 teams.
- Define and implement new processes and procedures to respect SLAs and high user experience.
- Contribute to long-term IT plans and roadmaps with technical architects.
- Implement new projects in production by participating in design development, coordinating required steps, and actively participating in projects.
Requirements:
- 7+ years of IT infrastructure experience, with up to 4-7 years as a technical team member.
- Experience in Security infrastructure, LAN/WAN infrastructure, and Automation & Orchestration tools.
- ITIL Foundation Level Certification.
- Strong ability to anticipate near future issues, vendor performance management, and effective incident management.
- Fluency in English (reading, written, spoken).
What We Offer:
- A global and updated vision of information systems and software from your domain.
- Experience in a dynamic and international environment.
- Opportunities for personal and professional growth.
Apply Now:
If you identify yourself in this position, please apply by uploading your resume and let's start the journey together.
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