Technical Infrastructure Operations Specialist
4 days ago
Company Overview
H133 PineBridge India Private Limited is a leading global investment manager with a presence in over 22 countries.
We are seeking a highly skilled Technical Infrastructure Operations Specialist to join our team in India.
Job Description
The Technical Infrastructure Operations Specialist will be responsible for providing technical assistance and support for incoming user support issues related to computer systems, software, and hardware.
You will respond to user requests either in person or remotely, and be responsible for onboarding new employees.
Additionally, you will install, configure, and support workstation software, hardware, printers, and phones, troubleshoot user and system issues, and manage local vendor procurement of computer hardware and software.
Required Skills and Qualifications
To be successful in this role, you will need experience as a helpdesk technician or other customer support role.
You should be tech savvy with working knowledge of office automation products, databases, and general office technology, and able to communicate technical information in an accessible manner to non-technical employees.
A solid understanding of computer operating systems, mobile devices, and other tech products is essential, as well as basic knowledge of navigating and reading through PowerShell and command line scripts.
You will also need a process improvement mindset, excellent problem-solving and troubleshooting skills, and excellent communication skills.
Benefits
We offer a competitive salary range of ₹1,200,000 - ₹1,800,000 per annum, depending on experience.
This role offers the opportunity to work in a fast-paced environment, collaborate with global IT staff, and contribute to the growth and success of H133 PineBridge India Private Limited.
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