Technical Infrastructure Specialist
8 hours ago
**About Four Seasons Hotels and Resorts**
We are a global luxury hospitality company with a passion for delivering exceptional experiences to our guests. Our team is dedicated to creating memorable moments that last a lifetime.
**Salary:** ₹900,000 - ₹1,200,000 per annum, depending on experience
**Job Description:**
- Administration Services:
- Act as the primary point of contact for technology-related issues
- Assist in planning and designing server infrastructure, including capacity planning and performance monitoring
- Implement operating system upgrades and patches, troubleshoot and restore services, and manage backups and recovery procedures
- Network Infrastructure Management:
- Plan and design network infrastructure, including capacity planning for future growth
- Implement devices, troubleshoot and restore service, and manage 3rd party vendors
- Deskside Support Services:
- Diagnose service outages, restore desktops, coordinate repairs through 3rd party vendors, and troubleshoot and restore services
- Manage virus protection
- Systems Administration:
- Create and maintain user/group accounts, configure users, troubleshoot access problems, and complete on-site documentation
**Requirements:
- Bachelor's degree in Computer Science or related field
- Minimum 3 years of experience in technical infrastructure management
- Strong knowledge of server and network infrastructure management
- Excellent problem-solving and communication skills
**Benefits:**
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Opportunity to work with a global luxury hospitality company
**Other Responsibilities:**
- Provide 7 x 24 support for mission-critical systems
- Participate in property-level and corporate-initiated technology implementations
- Maintain and promote Four Seasons core technology standards
- Develop and maintain proactive maintenance processes for property systems
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