Strategic Client Manager

3 days ago

Mysore, Karnataka, India beBeeExecutive Full time ₹ 10,00,000 - ₹ 20,00,000
Senior Executive Client Servicing Role

The primary objective of this position is to provide exceptional client service and ensure seamless execution of projects.

  • Client Relationship Management:
    • Develop a thorough understanding of the client's brand identity, core values, and unique selling propositions (USPs) to drive effective campaign execution.
    • Maintain strong, trusting relationships with clients by providing regular updates on project status and addressing any concerns promptly.
    • Serve as the primary point of contact for all client inquiries, requests, and feedback.
  • Coordination and Collaboration:
    • Work closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects.
    • Coordinate project timelines, budgets, and deliverables to meet client expectations.
    • Collaborate with cross-functional teams to ideate and conceptualize weekly/monthly content calendars, pitches, and campaigns.
  • Quality Check and Timelines:
    • Perform quality checks on all deliverables to ensure they meet the required standards.
    • Assist managers in prioritizing tasks and maintaining timelines and schedules.
    • Prioritize tasks across various brands to ensure timely and accurate delivery of client work.
  • Research and Analysis:
    • Stay up-to-date on industry trends and best practices to create innovative solutions.
    • Conduct competitive and industry analysis to understand brand positioning, target audience demographics, preferences, and behavior.
    • Research cutting-edge technology to inspire innovative ideas and conceptual breakthroughs.
  • Reports and Time Management:
    • Ensure timely collection of data and inputs from functional teams for report creation.
    • Assist in creating reports for social media and brand analysis.
    • Follow internal TATs, prioritize tasks, and ensure timely delivery of work.
  • Vendor Management:
    • Invoice and follow up on payments with vendors.
    • Maintain accurate information in relevant trackers.

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