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RO:RL - CPC Operations Officer - SBB
1 month ago
The Financial Services Operations Officer is responsible for post-sanction processing of Farmer Funding, Commodity, B2B, MSME, and Tractor loans after verifying pre-sanction documents and loan agreements. The role involves dispatching verified files with proper system updation to Central storage, reconciliation with the central team, and managing repayment instrument dispatch.
Key Responsibilities
• Validate loan documents submitted for account opening and ensure subsequent disbursement
• Handle customer queries and provide appropriate solutions while maintaining high service standards
• Responsible for the dispatch of disbursed files, repayment instruments, etc., to central storage post updating the same in system
• Reply/revert on time for Concurrent audit queries and ensure satisfactory audit ratings are obtained
Qualifications:
Optimal qualification for success on the job is:
• Graduation/Post-Graduation from a recognized institute
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
• Knowledge of Finacle/other banking software
• Good communication (both written and verbal) and presentation skills
• Ability to handle pressure and meet deadlines
• High sales orientation to meet sales targets consistently
Requirements:
Requires good analytical, problem-solving, and time-management skills
Working Conditions:
Works in a team environment with multiple stakeholders