Process Manager

1 day ago

Delhi, Delhi, India beBeeBusinessProcess Full time ₹ 8,00,000 - ₹ 12,00,000

We are seeking a motivated professional to join our content team as a Business Process Manager. This pivotal role involves overseeing the legal and financial obligations of the content team, ensuring seamless operations and compliance.

Key Responsibilities
  • Business Processes & Financial Oversight:
  • Establish and track processes and timelines within the team to adhere to legal and financial obligations for the instructional content and strategy function.
  • Monitor budget versus actual expenses for various vendor and license requirements.
  • Ensure timely and error-free documentation and signing of agreements and statements of work by responsible teams.
  • Monitor progress across contracts and teams for contracted delivery and payment milestones.
  • Content Tools & Licenses Management:
  • Ensure the availability and track the expiry of various content tools and licenses, making optimum use of resources.
  • Ensure timely billing, renewals, and payments.
  • Maintain data and reports for real-time information in a presentable format.
  • Data Management and Reporting:
  • Manage team's data related to contracts, invoices, deliveries, licenses, and externally hired resources, including planned language-wise monthly payouts.
  • Track actuals in spreadsheets and keep them updated with change requests.
  • Analyze challenges, pre-empt chances of not meeting plans, and report to relevant role holders in advance.
  • Report on data related to the adherence of legal and financial obligations for each contract.
  • Project Coordination & Collaboration:
  • Coordinate the content production lifecycle and deliveries with vendor resources and internal staff.
  • Handle queries from in-house and outsourced staff.
  • Collaborate closely with internal and external stakeholders to ensure effective integration of initiatives across projects.
  • Maintain strong working relationships with vendors, legal, and financial teams, in addition to in-house and outsourced staff.
  • Team Support & Advisory:
  • Support project teams on approvals.
  • Analyze and suggest efficient billing milestones, timelines, and expected chronology of deliveries across projects and vendors.
Qualifications
  • Education: Graduate or Post-graduate degree.
  • Experience: Proven work experience as a Business Analyst, Project Coordinator, or Project Manager, preferably within EdTech firms.
  • Expertise in Microsoft Office, specifically MS Excel.
  • Well-versed with Instructional Content Development processes, contractual requirements, and expense heads.
  • Experience in managing business processes related to content development teams, strongly enabled through technology.
Skills & Expertise
  • Analytical & Problem-Solving: Strong analytical and problem-solving skills, with demonstrated solid judgment and attention to detail, accuracy, and quality. Ability to maintain a big-picture vision while working on details.
  • Communication & Interpersonal: Strong communication, networking, and interpersonal skills. Comfortable speaking in front of both small and large groups.
  • Collaboration & Adaptability: An adaptive and collaborative individual, willing to take on new projects and support initiatives that build the enterprise. A team-player, willing to both lead and be led, and motivated to contribute to others' success.
  • Work Ethic & Ownership: Self-motivated and results-oriented. Possesses a strong work ethic and takes ownership of work and accountability for deliverables.
  • Continuous Improvement: A passion for learning and continuous improvement.

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