Guest Relations Ambassador

2 days ago

Coimbatore, Tamil Nadu, India beBeeCommunication Full time ₹ 7,50,000 - ₹ 15,00,000
Job Title: Guest Relations Ambassador

The primary objective of this role is to provide exceptional client experience while representing the company's brand image.

This position requires strong communication and interpersonal skills to handle client interactions with professionalism and empathy. The ideal candidate should possess a pleasant personality, confidence, and customer service orientation.

Key Responsibilities:
  • Welcome visitors, clients, and prospective buyers, creating a positive first impression.
  • Manage front desk operations, including walk-in inquiries, calls, and appointment scheduling.
  • Support sales and CRM teams in managing customer walk-ins, documentation, and follow-ups.
  • Provide project-related information to visitors and guide them to the concerned department.
  • Coordinate with internal teams to ensure a seamless client experience.
  • Manage client feedback, queries, and escalate issues for quick resolution.
  • Maintain records of client visits, inquiries, and interactions for reporting purposes.
  • Assist with site visits, events, and promotional activities.
Requirements:
  • Excellent English and Hindi communication skills.
  • Pleasant personality, confident, and customer service oriented.
  • Ability to handle client interactions with professionalism and empathy.
  • Basic knowledge of MS Office (Word, Excel, Outlook).
  • Experience in real estate, hospitality, aviation, or front desk roles preferred.
  • Strong organizational and coordination abilities.
Qualifications:
  • Graduate in Hospitality, Business Administration, or any discipline.
  • Prior experience as a GRE / Front Office Executive / Customer Service Executive is an advantage.

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