Lead Guest Service Specialist

3 days ago


Coimbatore, Tamil Nadu, India beBeeGuestService Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Opportunity: Lead Guest Service Specialist

We are seeking a highly skilled and professional Lead Guest Service Specialist to join our team. As a key member of our airport operations, you will play a vital role in ensuring the smooth flow of guests through our facilities.

Job Description:

The Lead Guest Service Specialist is responsible for coordinating all arrival and departure activities for VVIPs, VIPs, and CIPs, providing an exceptional travel experience. This includes ensuring seamless movement and logistics, transportation arrangements, and security protocols.

You will oversee guest movements through the airport, collaborating with internal teams for smooth operations and tracking guest preferences via management systems. Your primary goal is to provide expert advice on airport services, including transportation and customs procedures, while actively participating in initiatives aimed at improving service delivery and guest relations.

Key Responsibilities:

  • Coordinate all arrival and departure activities for VVIPs, VIPs, and CIPs, ensuring they have an outstanding travel experience.
  • Ensure seamless movement and logistics for these guests, including transportation arrangements and security protocols.
  • Oversee guest movements through the airport, collaborating with internal teams for smooth operations and tracking guest preferences via management systems.
  • Provide expert advice on airport services, including transportation and customs procedures.
  • Actively participate in initiatives aimed at improving service delivery and guest relations.

Qualifications and Experience:

To be successful in this role, you will need a Bachelor's degree in Hospitality Management, Tourism, or a related field, and a minimum of 2-5 years of experience in the hospitality/public relations/luxury service industry.

Benefits:

This position offers a competitive salary and benefits package, as well as opportunities for career growth and development.

About Us:

We are a world-class airport operator dedicated to providing exceptional service to our guests. Our vision is to create a seamless travel experience that exceeds our guests' expectations.



  • Coimbatore, Tamil Nadu, India beBeeHospitality Full time ₹ 5,00,000 - ₹ 7,50,000

    Hostel Operations Manager">The Hostel Operations Manager is the first point of contact for students, faculty, and guests. They oversee hostel operations, handle guest relations, address student accommodation concerns, and coordinate with internal teams to ensure smooth functioning.">">Manage hostel operations, including inquiries, information provision, and...


  • Coimbatore, Tamil Nadu, India beBeeCoordinate Full time ₹ 40,00,000 - ₹ 80,00,000

    At Ananda, we are seeking a seasoned Guest Services Coordinator to join our team.The ideal candidate will possess exceptional communication and interpersonal skills, with the ability to build strong relationships with guests and internal stakeholders alike. Key Responsibilities:Handle daily tasks and workloads efficiently, including incoming guest calls,...


  • Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Guest Experience CoordinatorWe are seeking a skilled Guest Experience professional to support our short-term vacation rental operations.This is a remote position based in India, requiring exceptional communication skills to ensure outstanding guest experiences and efficient management of reservations.If you are a proactive problem solver with a passion for...


  • Coimbatore, Tamil Nadu, India beBeeReservation Full time ₹ 5,99,995 - ₹ 7,99,995

    Job BriefThe Hosteller chain is the perfect pit-stop for global travelers to relax, rejuvenate, and experience India's rich heritage. Our hostels offer clean, safe, and smart places to stay.Location : Head office, MumbaiProactively communicate with guests through various channels (phone, email, chat) to provide pre-arrival information, answer inquiries, and...


  • Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 4,20,000

    Job OverviewWe are seeking a highly skilled Guest Experience Coordinator to join our team. This role involves providing exceptional customer service and ensuring a personalized experience for each guest.Main Responsibilities:Respond to booking enquiries from guests in a friendly and professional manner, paying attention to their requirements to ensure...


  • Coimbatore, Tamil Nadu, India beBeeHospitality Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title: Hospitality Service CoordinatorJob Summary:Orbit Serviced Apartments is seeking a skilled and experienced Front Desk Associate to provide exceptional guest service in a fast-paced boutique hotel environment.Key Responsibilities:Manage guest check-in/check-out processes efficientlyCoordinate with housekeeping and operations teams to ensure seamless...


  • Coimbatore, Tamil Nadu, India beBeeHospitality Full time ₹ 10,00,000 - ₹ 12,34,567

    Job Overview:We are seeking an experienced hospitality professional to join our team as a Food & Beverage Executive. The successful candidate will be responsible for delivering exceptional guest experiences and ensuring smooth daily operations in a fast-growing hotel brand.About the Role:The ideal candidate will have a passion for delivering personalized...


  • Coimbatore, Tamil Nadu, India beBeeGuestRelation Full time ₹ 12,00,000 - ₹ 30,00,000

    Job Description:We are seeking a seasoned professional to lead our Guest Relations team.Key Responsibilities:Manage day-to-day operations, ensuring a seamless and exceptional experience for VVIPs, VIPs, and CIPs at the airport terminal buildings and VIP lounge.Review previous day's operations, identify deviations, and implement corrective actions.Instruct...


  • Coimbatore, Tamil Nadu, India beBeeService Full time ₹ 4,00,000 - ₹ 5,50,000

    Job Title: Guest Service AssociateOverview:This role focuses on delivering high-quality food and beverage service to guests at a club. The ideal candidate is polished, attentive, and passionate about service.Key Responsibilities:Welcome guests, present menus, and assist with food and beverage selectionsTake accurate orders and coordinate with the kitchen and...


  • Coimbatore, Tamil Nadu, India beBeeHospitality Full time ₹ 30,00,000 - ₹ 50,00,000

    Guest Relations Executive Job Description\Entities of Responsibility:\We are seeking a highly skilled Guest Relations Executive to join our team. As the face of our hospitality, you will be responsible for delivering exceptional guest experiences through warm, professional, and attentive service.\Your key responsibilities will include managing reservations,...