Customer Service Ambassador

1 day ago


Delhi, Delhi, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

As a key player in our service team, you will be the frontline ambassador for customers ensuring reliable support responsive communication and seamless service delivery.

Key Responsibilities:
  • Manage customer inquiries orders and requests with accuracy and professionalism.
  • Coordinate with sales logistics and finance teams to ensure smooth order processing and delivery.
  • Track order status and proactively update customers on progress or potential issues.
  • Assist in resolving service complaints claims and concerns with a solutions-first mindset.
  • Maintain detailed customer records in CRM systems and generate service performance reports.
  • Provide after-sales support including product information warranty handling and documentation.
  • Support customer engagement activities and contribute to service improvement initiatives.

This role provides exposure to our customer ecosystem and service operations opening career pathways into account management operations or sales support roles.



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