Customer Service Ambassador

2 days ago


Delhi, Delhi, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
Job Title: Customer Service Ambassador
Job Description:

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional customer service to ensure high levels of customer satisfaction.


Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with internal stakeholders to ensure seamless communication and resolution of customer concerns.
  • Meet or exceed performance targets, including first call resolution rates and customer satisfaction scores.
  • Participate in training and development programs to enhance knowledge and skills in areas such as aviation security and airline operations.

Requirements:
  • Degree in Higher Secondary, Secondary School, B.A, B.Arch, B.CA, BBA, B.Com, B.Ed, B.Pharma.
  • Good knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship.
  • 0 - 2 years of experience in customer-facing roles.

Working Conditions:
  • Full-time position with regular working hours.
  • Work from office environment.

Benefits:
  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to develop skills and knowledge in areas such as aviation security and airline operations.

Industry Type:
  • Call Centre / BPO / KPO / ITES / LPO

Gender:
  • Male/Female

Job Country:
  • India


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