Senior Network Operations Specialist

2 days ago

Mumbai Mumbai City Navi Mumbai, India beBeeNetwork Full time US$ 90,000 - US$ 1,20,000

We are seeking a network expert with over six years of experience in managing large-scale enterprise networks. You will be responsible for the technical escalation point for all SD-WAN-related issues, providing end-to-end assurance of SD-WAN services and collaborating with various teams to ensure network availability.

Roles & Responsibilities:

  • Technical Leadership: Act as the primary contact for resolving all SD-WAN-related issues within the operations team.
  • Service Assurance: Own and drive the end-to-end assurance of SD-WAN services, including performance monitoring, fault resolution, and root cause analysis.
  • Cross-functional Collaboration: Work closely with the NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence.
  • Performance Optimization: Analyze network performance data and recommend optimization actions and corrective measures.
  • Incident & Change Management: Lead or support incident triage, change implementation, and problem management initiatives.
  • Documentation & Training: Ensure proper documentation of configurations, SOPs, and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.

Skills Required:

  • Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak, etc.).
  • Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN, etc.).
  • Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments.
  • Familiarity with network monitoring and troubleshooting tools.
  • Understanding of network security principles, with hands-on experience in firewalls (Fortinet/Palo Alto/Cisco ASA) being a strong advantage.
  • Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.).
  • Industry-standard certifications in relevant domains are an added advantage.

Qualification:

  • Bachelor's degree in Engineering, Computer Science, or a related field.

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