Lead Network Operations Specialist

1 day ago


Mumbai, Maharashtra, India beBeeManager Full time ₹ 20,00,000 - ₹ 25,00,000
Job Overview

Spearhead Network Operations as a Senior Manager

As a senior manager, you will oversee daily operations and drive teams to deliver exceptional results in a dynamic environment.

Key Responsibilities
  • Effectively manage operations and resources to ensure seamless execution and compliance with standards of performance.
  • Coordinate cross-functional activities, conduct audits and reviews to identify areas for improvement.
Network Planning and Deployment
  • Develop and implement network planning, deployment, and maintenance strategies to ensure optimal uptime and efficiency.
  • Manage inventory and spares, ensuring timely updates for inward, outward, and consumption records.
Installations and Fault Resolution
  • Ensure installations are completed within the specified time frame, keeping customers informed about progress and managing escalations efficiently.
  • Resolve complaints on the first attempt, reducing gross fault ratios and implementing corrective actions.
Network Maintenance and Hygiene
  • Regularly perform preventive maintenance on network equipment and customer locations.
  • Conduct regular infrastructure checks for installed towers and poles.
  • Develop and execute disaster management plans.
Additional Tasks
  • Manage basic office expenses and petty cash effectively.
  • Timely recover termination cases and complete GIS mapping within 24 hours of installation.
  • Create access network mappings till customer end points in Lepton and KMZ formats.
  • Enhance employee retention and team engagement, closing recruitment pendencies in sync with HR.


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