Driving User Adoption

4 days ago


Vijayawada, Andhra Pradesh, India beBeeCustomer Full time ₹ 1,80,00,000 - ₹ 2,50,00,000
Lead Customer Engagement Strategist

We seek an expert to drive user engagement and adoption, ensuring seamless onboarding, ongoing satisfaction, and maximized value.

  • Develop and implement customer success frameworks
  • Map and improve the end-to-end user journey
  • Collaborate with product teams to introduce features and prompts
  • Design incentive and education programs
  • Partner with project teams to deliver sustained usage programs
Key Qualifications
  • Bachelor's degree in a relevant field; advanced degree preferred
  • Minimum 5 years' experience in customer success management or program strategy roles
  • Demonstrated success in executing user engagement strategies
  • Strong data-driven decision-making skills
About the Role

This role champions the customer journey and user experience. The ideal candidate combines deep product knowledge with customer success expertise to translate user insights into impactful solutions.



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