Salesforce Business Analyst

4 weeks ago


Pune, Maharashtra, India Radical Technologies Full time

We are seeking a skilled Salesforce Business Analyst to join our team at Radical Technologies. The ideal candidate will have a strong understanding of Salesforce and experience in business analysis.

The Salesforce Business Analyst will be responsible for understanding and analyzing current business processes, facilitating discussions with client SMEs and onsite counterparts, and gathering functional requirements for Field Service applications.

The successful candidate will have excellent communication and problem-solving skills, and be able to work closely with development and QA teams.

Key Responsibilities:

  • Understand and analyze current business processes
  • Facilitate discussions with client SMEs and onsite counterparts
  • Gather functional requirements for Field Service applications
  • Write functional specifications and acceptance criteria
  • Map business requirements with SFDC and Salesforce Field Service functionalities
  • Act as liaison between business and development teams
  • Work closely with development and QA teams

Requirements:

  • Strong understanding of Salesforce
  • Experience in business analysis
  • Excellent communication and problem-solving skills

What We Offer:

  • Opportunity to work with a leading technology company
  • Collaborative and dynamic work environment
  • Competitive compensation and benefits package


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