Salesforce Business Analyst

1 week ago


Pune, Maharashtra, India Radical Technologies Full time
Job Description

We are looking for a skilled Salesforce Business Analyst to join our team at Radical Technologies. This offshore position offers an exciting opportunity for growth and development.

About the Role

This position is responsible for understanding and analyzing current business processes, facilitating discussions with client SMEs and onsite counterparts, and gathering functional requirements for Field Service applications. The successful candidate will also be responsible for writing functional specifications, mapping business requirements with SFDC functionalities, and acting as a liaison between business and development teams.

Responsibilities
  • Analyze current business processes and identify areas for improvement
  • Facilitate discussions with clients and internal stakeholders to gather requirements
  • Gather functional requirements for Field Service applications
  • Write clear and concise functional specifications
  • Map business requirements with SFDC functionalities
  • Act as a liaison between business and development teams
  • Work closely with the development and QA teams to ensure smooth project execution
Requirements

To succeed in this role, you will need:

  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Proficiency in Salesforce BA, FSL, and Service Cloud
What We Offer

In exchange for your skills and experience, we offer a competitive salary and benefits package, including:

  • A base salary of $80,000 per year
  • Ongoing training and professional development opportunities
  • A collaborative and dynamic work environment


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