Bluvium Technologies
2 months ago
About the job
Responsibilities
- Contribute to technology projects and initiatives that support, expand, and manage our global technology capabilities.
- Experience designing and supporting large-scale, technically complex solutions on the Salesforce platform.
- Collaborate with product owners, software developers, business users, and stakeholders to elicit and document requirements, analyze solutions, and ensure they meet business needs.
Ensure project deliverables align with business requirements.
- Define, gather, and consolidate user stories identified during release planning.
- Configure Salesforce and deliver out-of-box solutions (declarative solutions e.
flows, non-apex functionality; but can understand apex as needed).
- Support and foster the Agile development methodology
- Define Definition of Ready, Definition of Done and how your work fits into those definitions
- Ensure accurate and comprehensive documentation of systems, their respective integration dependencies as well as system/software dependencies.
Skills & Experience :
- 6+ years of relevant work experience at a high-growth, technology organization, preferably cloud-based (SaaS) product delivery
- 5+ years of experience as a business analyst providing technical support for Salesforce CRM
- Comprehensive Salesforce product knowledge and hands-on administration experience with Sales and Service Cloud
- Salesforce Certified Advanced Administrator and Salesforce Certified Business Analyst
- Experience leveraging Salesforce to empower sales and operational excellence
- Experience eliciting and interpreting business and user requirements and providing IT solutions in a Business Analyst role
- Demonstrated analytical skills breaking down system and process problems and ability to partner with business users on recommend solutions
- Experience conducting and leading business requirement gathering sessions, decomposing abstract ideas into details, and identifying and communicating risks
- Demonstrated experience in working within an Agile team in a fast paced, technically challenging environment
- Excellent organizational, problem solving, troubleshooting, time management, oral and written communication skills.
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