
Operations Coordinator
4 days ago
This role focuses on leading the delivery of facility management services in a corporate setting. The successful candidate will oversee the management team and ensure that all services are delivered within contractual commitments and budget.
The individual will be responsible for conducting competitive tendering exercises, identifying suitable subcontractors, and developing service level agreements. They will also evaluate the performance of vendors, assess service levels, and define performance indicators.
The Facility Manager will work closely with clients to understand their needs and expectations. They will analyze data to identify trends and implement strategic initiatives to minimize callouts.
Additionally, they will train team members on quality policies and procedures, ensuring that they are aligned with industry standards.
The ideal candidate will have 5-8 years of experience in facilities management, preferably in an IT or banking environment. They should possess excellent communication skills, a strong working knowledge of soft services, and cafeteria management.
Required Skills and Qualifications- Team handling experience
- Excellent communication skills
- Good working knowledge of soft services and cafeteria management
- Superior client service (50% weighting)
- Initiative or process improvement in functional area (40% weighting)
- Personal and professional development (10% weighting)
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