UK Process Associate

4 weeks ago


Chandigarh, Chandigarh, India Woodsforce Solutions Full time

Job Title: UK Process Associate - Customer Service Expert

Location: Chandigarh IT Park

Salary: Up to 30k CTC + Incentives up to 4-5k

Working Hours: 5.5 days a week, with cabs provided for pick and drop

Shift Details: Rotational shifts, with one week off either Saturday or Sunday

Key Responsibilities:

  • Take ownership of customer concerns and resolve them in a professional, courteous, and efficient manner
  • Respond to customer enquiries through calls, chats, and emails
  • Demonstrate quality teamwork and a positive attitude
  • Preferred 6 months experience in International Customer Service
  • Strong English communication skills required
  • No sales or target-based role

Requirements:

  • Immediate joining preferred

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