Operation and Ambulance Coordinator

19 hours ago


Tiruchi, Tamil Nadu, India beBeeNetwork Full time ₹ 40,00,000 - ₹ 50,00,000

Job Title: Operation & Network Executive

 

The primary responsibility of this role is to oversee the execution of day-to-day operational activities.

 

Key areas of focus include:

  • Identifying and partnering with private operators to expand the ambulance network in targeted cities.
  • Training ambulance owners and their staff on the use of our mobile application for trip coordination.
  • Collaborating with the call center team to ensure seamless communication and efficient operations.
  • Monitoring critical trip progress, particularly outstation trips, and addressing any issues that may arise.
  • Providing exceptional customer service by resolving user queries and concerns in a timely manner.

 

Required Skills and Qualifications:

Excellent communication and interpersonal skills are essential for success in this role. The ideal candidate will possess:

  • Strong organizational and time management skills.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in English, Hindi, and Tamil languages.
  • Flexibility and adaptability in a dynamic work environment.

 

Benefits:

As a member of our operations team, you will enjoy a stimulating work environment and opportunities for growth and development. If you are a motivated and detail-oriented individual who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity.

 

Key Performance Indicators (KPIs):

 

We are committed to recognizing and rewarding outstanding performance. Key performance indicators for this role include:

  • Successful expansion of the ambulance network in targeted cities.
  • Timely completion of training sessions for ambulance owners and staff.
  • Improved customer satisfaction ratings through effective communication and issue resolution.

 

Others:

Our organization operates in a collaborative and inclusive environment that values diversity and promotes equal opportunities for all employees. We strive to create a workplace culture that supports work-life balance and fosters personal and professional growth.

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