
Operation and Ambulance Coordinator
19 hours ago
Job Title: Operation & Network Executive
The primary responsibility of this role is to oversee the execution of day-to-day operational activities.
Key areas of focus include:
- Identifying and partnering with private operators to expand the ambulance network in targeted cities.
- Training ambulance owners and their staff on the use of our mobile application for trip coordination.
- Collaborating with the call center team to ensure seamless communication and efficient operations.
- Monitoring critical trip progress, particularly outstation trips, and addressing any issues that may arise.
- Providing exceptional customer service by resolving user queries and concerns in a timely manner.
Required Skills and Qualifications:
Excellent communication and interpersonal skills are essential for success in this role. The ideal candidate will possess:
- Strong organizational and time management skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in English, Hindi, and Tamil languages.
- Flexibility and adaptability in a dynamic work environment.
Benefits:
As a member of our operations team, you will enjoy a stimulating work environment and opportunities for growth and development. If you are a motivated and detail-oriented individual who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity.
Key Performance Indicators (KPIs):
We are committed to recognizing and rewarding outstanding performance. Key performance indicators for this role include:
- Successful expansion of the ambulance network in targeted cities.
- Timely completion of training sessions for ambulance owners and staff.
- Improved customer satisfaction ratings through effective communication and issue resolution.
Others:
Our organization operates in a collaborative and inclusive environment that values diversity and promotes equal opportunities for all employees. We strive to create a workplace culture that supports work-life balance and fosters personal and professional growth.
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