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Welding Technical Support Specialist

2 weeks ago

Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000
Welding Expert and Technical Support Specialist

Key to success in this role is bridging the gap between technical expertise and sales. This involves supporting the sales team by providing welding-related technical knowledge and support to potential clients.

Responsibilities:
  • Application Support: Provide technical expertise on welding applications to support the sales team.
  • Recommend suitable welding products based on customer needs, including material type, thickness, and environment.
  • Develop and test welding procedures for specific applications.
  • Pre-Sales Support:
    • Collaborate with sales reps to identify customer needs.
    • Handle RFQ from customers, provide technical input during bidding or proposal preparation.
    • Quality:
      • Drive activities related to quality complaints/concerns from customers.
      • Assist customers with troubleshooting welding process/application issues.
      • Provide solutions for welding defects, performance issues, or process inefficiencies.
      • Consumables Expertise:
        • Advise on optimal filler materials, shielding gases, and consumable choices for specific applications.
        • Product Recommendations:
          • Recommend appropriate welding machines, consumables, automation solutions, or protective equipment based on materials, joint types, and project specs.

To excel in this role, you should have a strong understanding of welding products and applications. Additionally, you should be able to work effectively as part of a cross-functional team and possess excellent written and oral communication skills in English.

Requirements:
  • Strong knowledge of welding processes, techniques, and applications.
  • Excellent communication and interpersonal skills.
  • Ability to analyze complex problems and develop effective solutions.
  • Proven ability to work effectively in a team environment.
Benefits:
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative company.

We offer a comprehensive benefits package that includes health insurance, 401(k) matching, and paid time off. We also offer ongoing training and development opportunities to help you grow your career.

About Us:

We are a leading provider of welding products and services. Our team is passionate about delivering high-quality solutions that meet our customers' needs.