
Digital Workplace Technology Strategist
17 hours ago
Job Overview
">- The ideal candidate will lead a team of automation and AI specialists to deliver complex digital solutions. We are looking for an experienced professional with excellent communication skills, who can effectively collaborate with cross-functional teams.
Key Responsibilities
- Develop and implement automation workflows using Microsoft Power Automate and custom applications to digitize processes.
- Design and build interactive dashboards and analytics solutions using Power BI to inform data-driven decision-making.
- Develop AI-based agents for productivity and insights, leveraging low-code/nocode platforms and orchestration tools.
- Integrate AI models into enterprise workflows to enhance decision-making and automation.
- Implement intelligent orchestration to connect workplace systems for a unified employee experience.
- Assess new use cases within our environment, ensuring scalability, security, and value creation.
- Integrate workflows across cloud and on-prem platforms using APIs, connectors, and automation scripts.
- Ensure alignment with enterprise architecture, security, and compliance standards in solution design.
- Support change management efforts to ensure successful adoption of delivered solutions.
Required Skills & Qualifications
- 7+ years of experience in Digital Workplace, End User Computing, or Automation/AI Solutions development.
- Proven track record of building automation solutions, AI integrations, and workplace orchestration in enterprise environments.
- Strong understanding of Microsoft 365 ecosystem, endpoint management, collaboration tools, automation/orchestration, and security compliance.
- Exceptional communication, conflict resolution, and decision-making capabilities.
- Proficiency in listed core technical skillset or technology domains:
- Automation & AI: Power Platform, Azure Logic Apps, infrastructure automation, workflow orchestration patterns, and Microsoft Copilot agent creation and integrations.
- Monitoring: Digital Experience Monitoring tools for endpoint telemetry and user experience metrics.
- AI/Assistive Technologies: Copilot integrations, AI agent enablement, and incorporation of generative AI functionality into productivity workflows.
- Scripting and Automation Framework: PowerShell scripting and Git/GitHub for source control of automation scripts and workflows.
- Observability & Analytics: Microsoft Fabric, Power BI, Azure Monitor, log management, and telemetry-driven decision making.
- Cloud & Infrastructure: Core understanding of cloud platforms (Azure required), hybrid connectivity patterns, virtual desktop infrastructure.
- Service Management & Tooling: Understanding on ITSM platforms and incident/change/problem management processes.
About the Opportunity
This is a key leadership role that requires a strong understanding of digital workplace technologies and a proven track record of delivering complex automation solutions. The ideal candidate will have excellent communication skills, be able to work effectively with cross-functional teams, and have a deep understanding of Microsoft 365 ecosystem and endpoint management.
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