Experience Coordinator
2 weeks ago
At JLL, we empower our people to shape a brighter future for real estate.
We are committed to hiring the best, most talented individuals and empowering them to thrive, grow meaningful careers, and find a place where they belong.
This role is an excellent opportunity to join our team as we help shape a brighter way forward.
Role Overview
The Workplace Experience Enabler (Community Executive/Front Office Supervisor) will be responsible for creating a customer-centric experience for occupants of a large upscale modern office.
The incumbent will have a deep understanding of the workspace and surrounding areas and serve as the single point of contact for daily workspace needs on office floors.
Ideal Candidate
We seek a highly adaptable individual with 1-3 years of experience in hospitality, hotel, and aviation industries or coworking spaces.
The ideal candidate will possess excellent communication skills, be proficient in MS Office suite, and able to work in a fast-paced environment.
Key Responsibilities
Establish direct relationships with employees working from the office and act as a single point of contact for issues resolution and workspace changes.
Respond and close all service tickets and feedback within defined SLAs and share observations regarding any misalignment to defined guidelines.
Have periodic connects with business points of contact to understand their perspectives on service and plan and execute employee engagement events in line with client expectations.
Salary Range
The estimated salary for this role is ₹800,000 - ₹1,200,000 per annum based on location and industry standards.
About JLL
Jones Lang LaSalle (JLL) is a leading global provider of real estate and investment management services.
We take our responsibility to protect personal information seriously and strive to provide a workplace that supports teamwork, co-operation, performance excellence, and personal success.
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