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IT Technical Assistance Specialist
2 weeks ago
Seeking an experienced IT Support Professional to provide technical assistance in resolving hardware and software issues.
This is a full-time remote role that requires continuous interaction with end-users to ensure timely resolution of technical issues.
">- Provide technical support for desktop computers and printers
- Troubleshoot technical issues and resolve network problems
- Install new equipment and perform computer repairs
- Diagnose hardware and software problems
- Ensure timely resolution of technical issues
Key Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field
- Certification in relevant IT fields is beneficial
- Experience in implementing and maintaining IT solutions
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work independently and remotely