Customer Service Representative

3 weeks ago


Gurgaon, Haryana, India Digi Upaay Solutions Pvt Ltd Full time

Key Responsibilities:

• Manage inbound voice calls from customers, providing them with information and assistance related to products and services.

• Process outbound calls to customers to promote products and services.

• Develop strong communication skills to effectively interact with customers and resolve their queries.

• Maintain confidentiality and handle sensitive customer information with discretion.

Requirements:

• Excellent communication and interpersonal skills.

• Fluency in English, Hindi, and Marathi languages.

• Ability to work in a fast-paced environment and meet productivity targets.

• Comfortable with technology and willing to learn new systems.

Interview Process:

• HR Round.

• Language Test.

• Aptitude Test.

• Operations Round.

• Client Round.



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