Specialist in Unified Data Management

1 week ago

Bilaspur Haryana Gurgaon Gurugram, India beBeeUnifiedDataManagement Full time ₹ 1,04,000 - ₹ 1,30,878
Unified Data Management Specialist

You will contribute to our team as a skilled specialist who specializes in one or more key functions, such as Fault Management, Configuration Management, or Performance Management. You will work independently within global guidelines and best practices, utilizing your expertise to solve complex problems and contribute to process improvements.

Key Responsibilities
  • You will be working for one or more of the key functions of Unified Data Management delivery (Fault Management, Configuration Management, Performance Management, Security Management) in a large-scale delivery environment:
  • You will collaborate with colleagues while contributing to global guidelines and best practices of the Managed Services function(s), set within an overall MS context.
  • You will exhibit substantial discretion and employ specialist knowledge, analytical skills, judgment, and broad conceptual and practical experience to resolve complex problems, whether one-off or recurring.
  • You will enhance managed services process and practice improvements for the function, taking into account efficiency, effectiveness, risk, and quality.
  • You will act as a professional advisor and mentor for staff, work teams, and taskforces across both own and other functional areas.
  • You will contribute to the strategies and programs for the professional development of personnel in the function(s).
Required Skills and Qualifications

You have:

  • Applied experience: 9-12 years of applied experience with a B.E/B.Tech/M.E/M.Tech/MCA educational background.
  • Experience in Unified Data Management Service Operations delivery.
  • Expertise in taking high-level responsibility for high-risk Methods of Procedures (MoPs) and change procedures.
  • Proven experience in end-to-end delivery perspective, collaborating with counterparts in other Managed Service functions.
  • Experience in handling high-impact individual or multiple recurrent incidents, or risks.

It would be nice if you also had:

  • The ability to develop technical documentation, including detailed designs, plans, and reports.
  • Problem-solving skills with the ability to identify and address network challenges in a complex, multi-cloud environment.
  • Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders and collaborate across teams.

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