Senior Customer Service Team Lead

2 days ago


Mumbai, Maharashtra, India Firstsource Full time
Job Overview: Firstsource, a leading provider of customized Business Process Management (BPM) services and an RP Sanjiv Goenka Group company, is seeking a Senior Customer Service Team Lead to join our team. This role offers the opportunity to work with 100+ leading brands across various industries, including Healthcare, Telecommunications & Media, and Banking, Financial Services, and Insurance Verticals.

  • Mumbai, Maharashtra, India Work Store Limited Full time

    Work Store Limited: Customer Service Team LeadWe are looking for a skilled Customer Service Team Lead to join our team at Work Store Limited. This is an exciting opportunity to lead a team of customer service representatives and drive exceptional customer satisfaction.About the Role:The Customer Service Team Lead will be responsible for supervising and...


  • Mumbai, Maharashtra, India Work Store Limited Full time

    We are seeking a seasoned Customer Service Team Lead to join our team at Work Store Limited. This is an exciting opportunity for a motivated and experienced professional to lead a team of customer service representatives and contribute to delivering exceptional customer experiences.About the RoleAs a Customer Service Team Lead, you will be responsible for...


  • Mumbai, Maharashtra, India Tesloye Consultancy services Full time

    Customer Service ExecutiveAt Tesloye Consultancy services, we are seeking a highly skilled and experienced Customer Service Executive to join our team. The successful candidate will be responsible for managing a team of representatives, overseeing the customer service process, and ensuring that our customers receive exceptional support.Key...


  • Mumbai, Maharashtra, India Raise Financial Services Full time

    Job Description:We are seeking a highly skilled Team Leader - Customer Experience to join our team at Raise Financial Services. In this role, you will be responsible for leading and guiding a team of Customer Service Representatives to deliver exceptional service experiences.As a Team Leader - Customer Experience, you will oversee the daily activities of the...


  • Mumbai, Maharashtra, India The Nielsen Company Full time

    Job OverviewThe Nielsen Company is seeking a highly skilled Customer Service Team Lead to oversee the operations of our Customer Care team. This individual will be responsible for monitoring ticket resolution times and responses to our customers, ensuring staff are well-trained, and work is equally distributed.Key Responsibilities:* Monitor customer...


  • Mumbai, Maharashtra, India Work Store Limited Full time

    We are seeking a highly motivated and experienced Strategic Customer Service Team Lead to supervise and guide a team of customer service representatives at Work Store Limited. Key Responsibilities:Lead, coach, and mentor a team of customer service representatives to deliver outstanding service to our customers.Monitor and assess the performance of team...


  • Mumbai, Maharashtra, India Firstsource Full time

    Job OverviewWe are seeking an experienced Customer Service Team Lead to join our team in Mumbai. As a key member of our leadership team, you will be responsible for leading a team of customer service associates and ensuring they deliver exceptional results.

  • Customer Service Lead

    3 weeks ago


    Mumbai, Maharashtra, India Work Store Limited Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Lead to join our team at Work Store Limited in Mumbai. As a key member of our customer service department, you will play a vital role in ensuring exceptional customer satisfaction and experience.About the Role:Team Leadership: Lead, coach, and mentor a team of customer service representatives to...


  • Mumbai, Maharashtra, India Work Store Limited Full time

    We are seeking an exceptional Customer Service Team Lead to join Work Store Limited, located in Mahalaxmi - Worli, Mumbai. As a key member of our customer support team, you will be responsible for supervising and guiding a team of customer service representatives to deliver outstanding service to our clients.**Key Responsibilities:**Lead, coach, and mentor a...


  • Mumbai, Maharashtra, India Raise Financial Services Full time

    Lead a High-Performing Customer Service TeamWe are seeking an experienced Customer Service Team Manager to lead our customer service team and ensure exceptional customer experiences.About the Role:Manage and oversee the daily activities of the customer service team, ensuring smooth operations and timely resolution of customer queries and disputes.Provide...


  • Mumbai, Maharashtra, India UPHILL HR Services Full time

    Job OverviewWe are seeking an exceptional Customer Service Team Lead to join our team at UPHILL HR Services in Lower Parel, Mumbai. As a key member of our customer-facing team, you will be responsible for leading and inspiring a group of customer experience associates to deliver outstanding service and satisfaction across all communication channels.About the...


  • Mumbai, Maharashtra, India BASF Full time

    At BASF, we are seeking a highly skilled Customer Service Team Lead to spearhead our order management efforts. As a key member of our team, you will be responsible for ensuring seamless order execution and customer satisfaction.


  • Mumbai, Maharashtra, India Team Engine HCM Full time

    About the RoleWe are seeking a seasoned Senior Linux Server Administrator to lead our team of skilled engineers in delivering exceptional service and support. As a key member of our team, you will be responsible for managing and administering our Linux server infrastructure, ensuring optimal performance, security, and availability.The Ideal CandidateMust...


  • Mumbai, Maharashtra, India Firstsource Full time

    About Firstsource">Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines.Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications...


  • Mumbai, Maharashtra, India I2E Consulting Pvt Ltd. Full time

    Job Title: Customer Support Team LeadLocation: I2E Consulting Pvt Ltd.Company OverviewI2E Consulting Pvt Ltd. is a dynamic organization seeking a skilled and experienced Customer Support Team Lead to join our team. As a key member of our customer support department, you will play a crucial role in ensuring the delivery of exceptional customer service,...


  • Mumbai, Maharashtra, India Hindustan Recruitment Full time

    Job OverviewWe are seeking an ambitious and empathetic Sales Support Specialist for a full-time position in Mumbai. As a key member of our customer service team, you will be responsible for delivering exceptional support to our clients and contributing to their satisfaction and retention.To succeed in this role, you will need 1-3 years of work experience and...


  • Mumbai, Maharashtra, India Illusion Dental Laboratory Full time

    Customer Service Team Lead at Illusion Dental LaboratoryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Illusion Dental Laboratory. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key Responsibilities:Oversee...

  • Team Lead

    4 weeks ago


    Mumbai, Maharashtra, India Trident HRM Services Pvt Ltd Full time

    Job Title: Team LeadWe are seeking a highly skilled Team Lead to join our team at Trident HRM Services Pvt Ltd.Key Responsibilities:Improve overall customer relationship and deliver reliable administrative support and customer service.Ensure budget per customer sales and targets (Conversion Ratio) are met.Achieve showroom sales and operating expenses targets...


  • Mumbai, Maharashtra, India Radix Full time

    About the RoleWe are seeking an experienced Customer Support Team Lead to join our team at Radix. This role involves managing a high-volume support environment, coordinating with internal and external stakeholders, and ensuring exceptional customer satisfaction.Key Responsibilities:Serve as a single point of contact for Support, coordinating with internal...


  • Mumbai, Maharashtra, India Illusion Dental Laboratory Full time

    Company OverviewIllusion Dental Laboratory is a dental laboratory that delivers high-quality dental restorations with exceptional customer service. We prioritize effective communication, feedback, and relationship-building to ensure customer satisfaction. Our team uses various restorative systems, including Bruxzir, Lava, Zirconia, Tilite, PFM, All-Ceramic,...