Network Operations Manager

4 weeks ago

Mumbai, Maharashtra, India Vodafone Idea Limited Full time

Vodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. The company is committed to delivering delightful customer experiences and contributing to the creation of a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.

We're proud to be an equal opportunity employer, committed to a collaborative and inclusive environment that encourages authenticity and fosters a sense of belonging. Our goal is to build and maintain a diverse workforce that reflects our values of Passion, Boldness, Trust, Speed, and Digital.

As a key member of our team, you will be responsible for ensuring network uptime for Radio & MW, delivering improvement in network KPIs for all RAN, MW, and access transport, including MTTR. You will also be responsible for asset management, including tools and spares in the cluster, and governance with various IPs for punch-point rectification, corrective, and preventive maintenance.

Key Responsibilities:

  • Ensure delivery of uptime as per defined thresholds for all technologies
  • Ensure delivery of critical network node availability with faults rectification as per agreed thresholds
  • Track, resolve, and maintain SA Alarms as per defined threshold
  • Drive frequent alarm generating sites within 24 hours
  • Ensure spares and consumables stock availability within the circle and procure requirements in advance
  • Ensure all spares transactions recorded through NSS applications
  • Tracking cluster technology asset, tools, and spares
  • Ensure R&R as per agreed SLA with OEM and WH partners
  • Drive correction and improvement of hygiene of physical site condition HW and Infra with IP partners
  • Repeat HW fault analysis and drive corrective action to reduce faults
  • Ensure timely execution and completion of PM for MTX, BTS Sites installed equipment's as per agreed calendar without compromising quality
  • Drive quarterly PM awareness program, maintain PM quality including Alarm free sites & No repeat alarm
  • Drive to reduce RNP cases, proper packing & handling, site visit/audit for repetitive HW faults, ensure HW functionality as IP rating specified by OEM
  • MW uptime, maintain HoPs & Loops as per CODE design & ensure the visibility of nodes in the NMS
  • Liaisoning with IP vendors, Escalate & drive LVD bypass & Low voltage cases, Infra upgradation, last mile OFC vendors and local authorities to improve the network stability
  • Site AT to ensure quality installation as per OEM compliance & Alarm free sites are being inducted for Operation
  • Review PO, PR & Payment cycle for local vendors & governance
  • AMC/OPEX exercise participation & Driving Energy saving initiative locally
  • Governance with WH team, Finance, SCM & Customer Care
  • Support SNOC activities for HW fault rectification, SW upgrade & Backup

Core Competencies, Knowledge, Experience:

  • Sound knowledge on troubleshooting of MTX infra setups, RAN/MW, Optical transport network

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