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Cash Management System Expert

3 weeks ago

Ghaziabad, Uttar Pradesh, India beBeeSpecialist Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title:
Technical Support Specialist

About the Role:
This is a challenging and rewarding role for a skilled Technical Support Specialist who will provide expert support to our customers. The ideal candidate will have extensive knowledge of banking systems, excellent communication skills, and a strong understanding of technical concepts.

Key Responsibilities:
- Provide expert technical support to customers via phone, email, or online platforms.
- Troubleshoot complex technical issues and resolve them efficiently.
- Collaborate with cross-functional teams to ensure smooth delivery of services.
- Document technical requirements and processes to capture configuration details.
- Work with third-party software providers to adhere to application standards.
- Apply industry experience and best practices to ensure high-quality solutions.

Requirements:
- Self-motivator who can work independently or as part of a team.
- Strong analytical skills with an ability to understand complex workflows.
- Excellent communication and problem-solving skills.
- Flexibility to work on rolling out system changes in non-business hours and weekends.

Mandatory Skills:
- Experience with Smartstream Cash Management (CMS) version 4, Control Process Designer, Smart Schema, and Smartstream Recs.
- Oracle 19 SQL scripting and Oracle database concepts.
- Linux shell scripting and support.
- JBoss 8 server knowledge, configuration, and support, error log analysis, and WAR file deployment.
- JMS Queue processing and principles.
- Github software management and Automated deployment via CI/CD pipeline.

Nice-to-Have Skills:
- Proactive and self-starting individual with high levels of ownership and accountability.
- Strong analytical skills with an ability to understand complex workflows.
- Proven ability to organize and prioritize own workload and drive results.
- Ability to collaborate and partner across the organization.
- High attention to detail.

Bonus Points:
- Experience with configuration/code changes into releases and applying to production.
- Knowledge of Control M' application administration, alerting, file move, file watchers, JSON, etc.