Business Systems Quoting Specialist

Job Description

We are seeking a highly skilled Quote-to-Cash Process Expert to join our team. As a key member of our Sales Operations group, you will play a critical role in driving end-to-end process improvements across the quote-to-cash cycle.

Your primary responsibility will be to design, test, and implement scalable Quote-to-Cash applications, ensuring timely and effective delivery of solutions to meet business requirements.

This is a highly visible techno-functional project supporting our CPQ process for all transaction types. You will work closely with internal stakeholders to scope requirements, develop, design, and implement solutions for Sales & SalesOps, Channels, Finance, OrderOps, and the Customer Success team.

• Work closely with the Sales and Renewals teams to identify, recommend, implement, and support the sales and quoting process.
• Responsible for building and demonstrating CPQ prototypes in Salesforce.
• Act as a single point of contact for the business regarding all Salesforce CPQ related processes.
• Responsible for Architecture and implementing Product Configuration, Product Attribute-Based Dynamic Pricing, and advanced approval configurations using CPQ Price Rules, Product Rules, Option Constraints, Configuration Attributes, Summary Variables.
• Working with product managers contributing to future enhancements which involves building complex bundle structures with Dynamic Pricing which will help in Customer satisfaction.
• Will be responsible for CPQ architecture for optimized performance from Quote creation to Order fulfillment process.
• Assist the team with regression, UAT, and system integration testing for existing and new CPQ process (Steelbrick).

• 5+ years of hands-on experience in managing and optimizing quote-to-cash processes, with proven expertise in driving end-to-end process improvements.
• Strong understanding of Salesforce and CPQ (Configure, Price, Quote) platforms, including their capabilities, limitations, and integration best practices.
• In-depth knowledge of product configuration rules, pricing rules, discount structures, and approval workflows, with experience implementing scalable governance models.
• Demonstrated expertise in contract lifecycle management and subscription management processes, including renewals, amendments, and billing alignment.
• Solid background in regression testing, User Acceptance Testing (UAT), and system integration testing, ensuring system stability and seamless cross-platform functionality.
• Experience in developing process documentation, training materials, and enablement content to support business users and drive adoption.
• Proficiency in industry-standard tools such as JIRA, ServiceNow, Salesforce, and Logik, with the ability to support both functional and technical troubleshooting.
• Strong collaboration skills with the ability to work cross-functionally across Sales Ops, Finance, IT, and Business stakeholders.
• Ability to analyze business requirements, translate them into technical solutions, and drive continuous process improvements.

As a valued member of our team, you will enjoy a range of benefits, including:

• A competitive salary and bonus structure.
• Ongoing learning and development opportunities.
• A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
• The opportunity to work on high-impact projects that drive real business value.

We are a leading provider of cybersecurity solutions, dedicated to protecting digital transactions and empowering businesses to thrive in a rapidly changing world.